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Bronze Member
Picture of Ninad Pradhan
Posted
I seem to have a problem with SMS since December 1st evening. Any SMS (sent or received) disappears after a soft reset of the PPC (JasJar or JasJam). I tried this with a friend of mine and he too has the same problem. Any SMS before December 1st. remains on the PPC.

Has anybody experienced this in the past 2-3 days ? and more important - WHAT is the problem and WHAT is the remedy ?

Regards,

Ninad.
 
Posts: 93 | Location: Dubai | Registered:: Sat July 30 2005Reply With QuoteEdit or Delete MessageReport This Post
Contributing Editor
Picture of Saravana Kumar Paulraj
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do you have any auto-backup software installed??
 
Posts: 2342 | Location: Dubai, UAE | Registered:: Fri January 07 2005Reply With QuoteEdit or Delete MessageReport This Post
Bronze Member
Picture of Ninad Pradhan
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Nope. No backup s/w. And this does not affect messages before December 1st. No upgrade of any kind. Strange thing is this occurred first on my friends PPC (JasJam) and he informed me (JasJar). I was surprised as well. Any other leads ?

Regards,

Ninad.
 
Posts: 93 | Location: Dubai | Registered:: Sat July 30 2005Reply With QuoteEdit or Delete MessageReport This Post
Contributing Editor
Picture of Saravana Kumar Paulraj
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Am using PDA2k with WM5... no issues... Amy JasJar / JasJam users - commets please!!!
 
Posts: 2342 | Location: Dubai, UAE | Registered:: Fri January 07 2005Reply With QuoteEdit or Delete MessageReport This Post
Silver Member
Picture of pocman
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Hi Ninad

I didn't have the problem, just to check again I just did a soft reset in my JASJAM, I am still retaining all the sms till date....check with the service centre ASAP.

I don't Think So
 
Posts: 125 | Location: Dubayy | Registered:: Sun June 25 2006Reply With QuoteEdit or Delete MessageReport This Post
Contributing Editor
Picture of Saravana Kumar Paulraj
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yeah.... try to check the device in the service center...

Note: If you can back up the SMS & do a hard-reset... do so and check the status later... may be some software / registry messed up Wink
 
Posts: 2342 | Location: Dubai, UAE | Registered:: Fri January 07 2005Reply With QuoteEdit or Delete MessageReport This Post
Silver Member
Picture of pocman
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Yes thats a good idea, do a hard reset as it fixes most of the problem or you can reflash the RAM after downloading the ship version from club imate website.

cheers
 
Posts: 125 | Location: Dubayy | Registered:: Sun June 25 2006Reply With QuoteEdit or Delete MessageReport This Post
Bronze Member
Picture of Ninad Pradhan
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No luck. Looks like Hard Reset is the only way out. Thanks for the assistance.

Regards,

Ninad.
 
Posts: 93 | Location: Dubai | Registered:: Sat July 30 2005Reply With QuoteEdit or Delete MessageReport This Post
Silver Member
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Do please post the outcome after the Hard reset.

Thanks
 
Posts: 153 | Registered:: Thu February 26 2004Reply With QuoteEdit or Delete MessageReport This Post
Contributing Editor
Picture of Saravana Kumar Paulraj
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yeah... please update this thread on your findings Smile
 
Posts: 2342 | Location: Dubai, UAE | Registered:: Fri January 07 2005Reply With QuoteEdit or Delete MessageReport This Post
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