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Golden Member
Picture of Abdu dodo
Posted
I waked up today to find my Tytn II cannot receive charge when connected to AC.I used another connector but same problem.

I reset the device to factory level without any difference,i then check my connector on another device and it worked normal.



I bought the device from Dubai(Essence trading Company) three month ago but when i contacted them it appear's they will be of no help.Where can i send it for repairs in Dubai? I also remember connecting it thru USB of my computer but neither can it sync nor receive electrical charge from my laptop.


Abdu Dodo "Alkali"
 
Posts: 362 | Location: Nigeria | Registered:: Sat July 02 2005Reply With QuoteEdit or Delete MessageReport This Post
Editor-in-Chief
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Moved to HTC


 

For sponsoring or advertising you can email me. For questions and technical support ask in the forums  in relevant sections, you are all welcomed to MobilityDubai. Ahlan Wa Sahlan!

 
Posts: 4668 | Location: Dubai, UAE | Registered:: Wed November 05 2003Reply With QuoteEdit or Delete MessageReport This Post
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quote:
Originally posted by Abdu dodo:
I waked up today to find my Tytn II cannot receive charge when connected to AC.I used another connector but same problem.

I reset the device to factory level without any difference,i then check my connector on another device and it worked normal.



I bought the device from Dubai(Essence trading Company) three month ago but when i contacted them it appear's they will be of no help.Where can i send it for repairs in Dubai? I also remember connecting it thru USB of my computer but neither can it sync nor receive electrical charge from my laptop.




Contact numbers:

America

Country Language Hotline Days Hours Remarks
USA English 866-449-8358 7 days a week 24 Hours toll-free number
Canada English 866-449-8358 7 days a week 24 Hours toll-free number
Brazil Portuguese, Spanish, English 4003-0482 Mon – Fri 8 am - 8 pm


Asia Pacific

Country Language Hotline Days Hours Remarks
Australia English 1300-769-669 Mon - Fri 8am-6pm (Australian EST) toll-free number
Hong Kong Cantonese, English, Mandarin +852-352-01234 Mon - Sat 9 am - 7 pm
India English, Hindi 1800-113-377 Mon - Sat 9:30 am - 5:30 pm toll-free number
Indonesia Bahasa Indonesian, English +62-21-380-7668 Mon - Sat 10 am - 7 pm 10 am - 3 pm on Sat
Japan Japanese 0120-686-850 7 days a week 11 am - 7 pm toll-free number no service on New Year holiday
Malaysia Bahasa Malaysia, English +60-355-698-878 Mon - Sat 8:30 am - 5:30 pm 8:30 am - 12:30 pm on Sat
New Zealand English +61-2-42219739 Mon - Fri 10 am - 8 pm
Philippines English, Tagalog +63-272-833-88 Mon - Sat 9 am - 6 pm
Singapore English, Mandarin 1800-238-7788 Mon - Fri 9 am - 7 pm toll-free number
Taiwan English, Mandarin +886-287-615-959 Mon - Fri 9 am - 6 pm
Thailand English, Thai +66-264-030-00 Mon - Fri 9 am - 6 pm
Vietnam English, Vietnamese +84-886-247-00 Mon - Sat 9 am - 6 pm


CIS

Country Language Hotline Days Hours Remarks
Kazakhstan Kazakh, Russian +7-727-263-7275 +7-727-263-7276 Mon - Fri Sat 10 am - 7 pm 10 am - 5 pm
Russia Russian +7-495-771-7326 7 days a week 24 hours
Ukraine English, Russian, Ukrainian +380-444-922-771 7 days a week 9 am - 9 pm

Middle East & Africa

Country Language Hotline Days Hours Remarks
Bahrain Arabic, English 8000-4059 Sun - Thur 9 am - 6 pm toll-free number
Egypt Arabic, English +20-238-278-882 Sun - Thur 9 am - 6 pm
Iran English, Persian +98-218-810-0088
+98-218-870-0700
Sat - Wed 10 am - 5 pm YAS Telecom
Iran English, Persian +98-218-830-2921 +98-218-882-7100 Sat - Wed 9 am - 5 pm Persian Telecom
Jordan Arabic, English +20-238-278-883 Sat - Wed 9 am - 5 pm
Kuwait Arabic, English +20-238-278-883 Sun - Thur 9 am - 6 pm
Morocco French 082-003-015 Mon - Fri 9 am - 6 pm toll-free number
Oman Arabic, English +20-238-278-883 Sun - Thur 9 am - 6 pm
Pakistan English, Urdu +92-42-111-000-900 +92-21-111-000-900 Mon - Sat 9 am - 6 pm
Qatar Arabic, English +20-238-278-883 Sun - Thur 9 am - 6 pm
Saudi Arabia Arabic, English 800-820-0079 Sat - Wed 9 am - 6 pm toll-free number
South Africa English +27-861-445-323 Mon - Fri Sat 8:30 am - 5 pm 9 am - 1 pm
Turkey Turkish +90-216-578-6555 Mon - Fri 9 am - 6 pm
UAE Arabic, English 8000-200-0078 Sun - Thur 9 am - 6 pm toll-free number

Europe

Country Language Hotline Days Hours Remarks
Austria German +43-192-873-67 Mon - Fri 9 am - 5:30 pm
Belgium Dutch, English, French +32-240-406-16 Mon - Fri 9 am - 5:30 pm
Denmark English, Danish +45-327-144-48 Mon - Fri 9 am - 5:30 pm
Finland English 800-114-214 Mon - Fri 9 am - 5:30 pm toll-free number
France French +33-170-759-171 Mon - Fri 9 am - 5:30 pm
Germany German +49-692-222-7334 Mon - Fri 9 am - 5:30 pm
Greece English 00800-126-878 Mon - Fri 9 am - 5:30 pm toll-free number
Holland Dutch +31-207-965-399 Mon - Fri 9 am - 5:30 pm
Ireland English +353-016-968-474 Mon - Fri 9 am - 5:30 pm
Italy Italian +39-023-600-3221 Mon - Fri 9 am - 5:30 pm
Luxembourg Dutch, English, French +32-240-406-16 Mon - Fri 9 am - 5:30 pm
Malta Italian +39-023-600-3221 Mon - Fri 9 am - 5:30 pm
Norway English, Norwegian 800-11576 Mon - Fri 9 am - 5:30 pm toll-free number
Poland English 00800-121-1666 Mon - Fri 9 am - 5:30 pm toll-free number
Spain Spanish +34-914-146-588 Mon - Fri 9 am - 5:30 pm
Sweden English, Swedish +46-085-055-6438 Mon - Fri 9 am - 5:30 pm
Switzerland English, French, German, Italian +41-044-580-6245 Mon - Fri 9 am - 5:30 pm
UK English 0845-890-0079 Mon - Fri 9 am - 5:30 pm toll-free number




Global Warranty Service

Country Language Hotline Days Hours Remarks
Taiwan English, Mandarin +886-266391147 Mon - Fri 10 am - 5 pm
UK English +44-120-271-4530 Mon - Fri 10 am - 5 pm
USA English 866-449-8358 Sun - Sat 24 Hours toll-free number


Note:
• Service hour is based on local time.
• Please contact hotlines above for details of "Global Warranty Service".
• HTC & its affiliates reserve the right to alter, change and modify terms of "Global Warranty Service".


Rgds
Steve
 
Posts: 2454 | Location: UAE | Registered:: Mon September 19 2005Reply With QuoteEdit or Delete MessageReport This Post
Golden Member
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Thanks Stevee.You are always great,moreso if the wife says so Big Grin


Abdu Dodo "Alkali"
 
Posts: 362 | Location: Nigeria | Registered:: Sat July 02 2005Reply With QuoteEdit or Delete MessageReport This Post
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Your welcome as always Smile


Rgds
Steve
 
Posts: 2454 | Location: UAE | Registered:: Mon September 19 2005Reply With QuoteEdit or Delete MessageReport This Post
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